The sense of humor of our founder, Leslie Whims, still prevails today. With 22 team members we never run out of bad jokes, terrible trivia, or funny stories. You won’t find a boring insurance person in our office but don’t let the sense of humor fool you, we know our stuff and commit every day to learn more, be better, and excel always. Our knowledge and experience sets us apart and we don’t just replicate someone else’s work – we learn about you and your needs and give you the best possible options while being completely transparent about those pesky exclusions and conditions. And we put it in writing, every year, as our pledge to you.
This is a pledge we have made since Whims Insurance Agency was founded in April 1917 by a local entrepreneur, named Leslie L. Whims. Leslie was a car dealer in Rochester when he was approached by, and licensed as an agent with, Auto-Owners Insurance Company - a partnership that still exists today.
Leslie’s son-in-law, Herm Klix, joined the agency in 1963 and Herm’s son, Tom, came aboard in April 1976, after graduating from Hillsdale College. Tom persuaded his sister, Connie, to join the agency after graduating from Central Michigan University in 1978. The fourth generation of the family works in the office, along with many other dedicated professionals.
Whims continues to look to the future while maintaining a deep respect for our history. As Tom so eloquently states “The family history is so important. We would never take a shortcut that would cause our ancestors to frown. Every day, when we walk up the driveway to our office, our shadows are walking across my grandfather’s land. It is not just our promise to our clients, but his and my father’s. We could never betray that.”
To our valued clients and business partners,
We are ready to provide new proposals and strive to earn your business. To prevent the spread of COVID-19, our office is closed and we will not schedule any in-person meetings, but our full staff is continuing to operate by phone, email, and fax, and are available 8:30am to 5pm, Monday through Friday. Please don’t hesitate to reach out to us.
If you do not have the direct extension or email address for the party you need to reach, you can find that information on our Meet the Team page or call 248-651-7321 and our receptionist will be happy to assist.
Many insurance companies are offering payment relief. Should you need assistance with your billing account, please navigate to the Our Partners page for links to our insurance company websites where you can find detailed information and the next steps to take for help.
Thank you for your patience and we look forward to seeing you soon. Stay safe and healthy!